Request your health records

  1. Call (469) 678-0023 and tell the team you would like to request your health records.
  2. Provide your full name, date of birth, and a phone number or email address where the office can reach you.
  3. Tell the office which records you need and whether you would like to receive them electronically, by mail, or pick them up.
  4. Complete any authorization or identity-verification step requested by the office. The team will explain any applicable copying or mailing charge and when your records will be ready.

If you prefer to make your request in person or by mail, contact or write to Twisted Spine & Joint Center, 9300 John Hickman Pkwy, Ste 601, Frisco, TX 75035. Please include the same information listed above and your signature.

Contact the chiropractic licensing authority

The Texas Board of Chiropractic Examiners regulates chiropractors in Texas. You may contact the Board about a chiropractor or submit a written complaint through its complaint portal.

Submit a complaint to the Texas Board of Chiropractic Examiners →

Phone: (800) 821-3205 or (512) 305-6708
Email: complaints@tbce.state.tx.us

File a consumer privacy complaint

  1. For a concern about how protected health information was collected, used, shared, or handled, visit the Texas Attorney General’s patient privacy information page.
  2. Choose the privacy complaint option and follow the online instructions. Have the practice name and contact information available.
  3. Do not include highly sensitive information, such as a Social Security number or payment-card number, in a complaint.

Texas Attorney General patient privacy information and complaint options →

You may also submit a complaint to the Texas Board of Chiropractic Examiners using the Board contact information above.